Shipping policy

Effective Date: May 27, 2026
Last Updated: May 27, 2026

Wit & Rebellion products may be made to order through production, print-on-demand, embroidery, decoration, and fulfillment partners.

1. Where We Ship

We currently ship within the United States.

International shipping may be offered in the future. If international shipping becomes available, customers outside the United States may be responsible for customs duties, taxes, import fees, brokerage fees, and local delivery charges.

2. Production Time

Many products are made after your order is placed.

Production time varies by product, design, garment, supplier, inventory, season, order volume, and fulfillment location.

Production estimates are not guaranteed unless expressly stated in writing.

3. Shipping Time

Shipping time begins after production is complete and the carrier receives the package.

Shipping estimates shown at checkout are estimates only unless expressly labeled as guaranteed.

Carrier delays, weather, holidays, incorrect addresses, failed delivery attempts, customs, labor disruptions, and other issues outside our control may affect delivery.

4. Delays

If we become aware that your order cannot ship within the stated or expected timeframe, we may contact you with an updated estimate and available options, including cancellation and refund when required.

5. Tracking

When tracking is available, we will provide tracking information by email or through the order status page.

Tracking may take time to update after a label is created.

6. Incorrect Addresses

Customers are responsible for entering complete and accurate shipping information.

We are not responsible for delays, losses, returns, or additional costs caused by incorrect, incomplete, outdated, or undeliverable addresses.

7. Returned Packages

If a package is returned due to an incorrect address, refusal, failed delivery, non-pickup, or other customer-related issue, we may offer reshipment at the customer’s expense where possible.

Made-to-order products returned to sender are not automatically eligible for refund.

8. Lost, Stolen, or Delivered Packages

If your tracking shows delivered but you cannot locate the package, check with household members, neighbors, building management, mailroom staff, and the carrier.

We are not automatically responsible for packages marked delivered by the carrier.

If a package appears lost in transit, contact support@witandrebellion.com and we will review available options.

9. Split Shipments

Orders with multiple items may ship separately depending on product type, fulfillment partner, production location, or inventory availability.

You may receive more than one tracking number.

10. Contact

Shipping questions may be sent to:

support@witandrebellion.com